Frequently Asked Questions

You fill out a non-binding inquiry with your car requirements (brand, model, budget, equipment). We search verified sources across the EU, check the history and technical condition, and prepare a complete cost calculation. After approval, we arrange import, registration, and handover with complete documentation.

When paying in cash or by bank transfer, a valid ID card is sufficient. Business owners additionally need their business registration number. For installment financing, proof of income is required — bank statement or tax return.

Yes. We offer a non-binding 24-hour reservation by phone or through the form on our website. For longer reservations, a deposit of 5,000 CZK is required, which will be deducted from the purchase price.

Yes, we accept your current vehicle as a trade-in. We'll provide a non-binding valuation and deduct the resulting amount from the price of the new car. We can handle the entire process in a single visit.

We guarantee that the vehicle does not originate from criminal activity, has no hidden defects concealed in the report, identifiers match the documentation, and the vehicle is not encumbered by liens. We provide a legal warranty on every vehicle.

You have the legal right to withdraw from the contract within 14 days without giving a reason. If hidden defects are discovered, the seller's legal liability applies for a period of 12 months.

Fill in your car details — make, model, year, mileage, condition. We'll send you a no-obligation offer within 24 hours. If it suits you, we'll arrange an inspection, sign the contract, and transfer the money to your account within 48 hours.

Vehicle registration certificate (large technical certificate), certificate of registration (small technical certificate), valid ID card, and ideally the service book. If the vehicle is on lease or loan, you need to provide consent from the financing company.

You fill out an online form with vehicle details (make, model, year, mileage, condition). Our expert will assess the vehicle and send you a non-binding price quote via email within 24 hours.

Yes. If you're simultaneously purchasing a car from our selection, we'll deduct the value of your car from the purchase price. It's the fastest way to make an exchange — we handle everything in one place.

You need a valid ID card, a second form of identification, and proof of income (bank statement for the last 3 months or tax return). Loan approval usually takes up to 30 minutes.

The minimum down payment ranges from 10% to 20% of the vehicle price, depending on the repayment period and the client's creditworthiness. The higher the down payment, the lower the monthly installments.

Yes, the financial loan can be paid off at any time during its term without penalty fees. Once paid off, the vehicle is immediately transferred to your ownership.

With a consumer loan, you become the owner of the car. With leasing, the leasing company owns it until fully paid off. We recommend a loan — you have full control over the car from the start.

We work with several reputable financial partners and select the most advantageous offer for you. We compare interest rates and terms so you get the best deal.

Our facility is located in Prague. However, we can deliver the vehicle anywhere in the Czech Republic — to your home, workplace, or any agreed location.

Through the contact form on the website, by email at info@carfast.cz or by phone. We respond to inquiries within 24 hours.

Typically 7–14 business days from car approval. It depends on the country of origin and availability of the specific car. We'll keep you informed at every step of the process.

Yes, importing vehicles within the EU is completely legal and common practice. We handle all administrative requirements — customs clearance, registration checks, technical inspection, and registration in the Czech Republic.